Hotel

How far away is Jyske Bank Arena?
Jyske Bank Arena is a part of Odense Congress Center and is located in the same cadaster as the hotel. It is a leisurely 2 – 3 minute walk from the hotel to the arena.

How far is it from the city and highway?
There is 6 km to the city center and just 4 km, via the ring road, to the highway.

When can I check in and out?
You can check in at OCC from 2pm onwards. The reception is open 24 hours a day and it is only closed a few days a year. You must check out before 10am on weekdays or 11am on the weekend.

How many parking spaces are there? Does it cost anything to park?
We have 1.900 parking spaces and it is free to park.

Is there a hair dryer in the room?
Yes! So you have more space in your suitcase for your other things.

Are there ironing boards and irons in the rooms?
Yes – there are ironing boards and irons in all rooms.

Are there double beds in the rooms?
All rooms, including single rooms, have double beds.

Do you have family rooms?
We have 10 family rooms with room for 2 adults and 2-3 children.

What does it cost for a child to stay?
An extra bed for one child costs DKK 250.

Can you choose not to have breakfast?
The breakfast is included in the price and cannot be deducted if you choose not to take it.

Is there a gym in the hotel?
The hotel has a gym for the complementary use for our guests.

Can I bring my pets to the hotel?
Pets are allowed at the hotel, at a cost of DKK 150 per day.

Where can I smoke?
OCC is a non-smoking hotel, and smoking is not allowed inside. We have several covered areas outside in the hotel yard where smoking is allowed. There is a fee of DKK 1,500 if you smoke in the rooms and DKK 3,000 if you smoke in the basement bar or any other “public” areas, beside those specifically designated for smokers, at Odense Congress Center.

Are there ATMs?
There are no ATMs on site, but it is possible to draw a small amount of cash from the reception, using a debit card. In addition, credit and debit cards can be used for payment of the room, at the bar and in the restaurant.

Is there Wi-Fi access?
At OCC, we offer free wireless internet access in the hotel area and in our halls – you can simply log in with your device without the use of a code.

What can you do at OCC?
There is free access to our lounge in OCC. Our staff are always available with tips on running routes around the trail system in our scenic surroundings. At www.visitodense.com you can read about the many possibilities for shopping, sports, culture or a great culinary experience in Odense.

Odense is home to Denmark’s largest shopping mall, a cozy city centre and as the birthplace of Hans Christian Andersen, it is worth visiting the historical, well-preserved H.C.Andersen neighbourhood.

How do I book a room?
You can either call the reception, phone +45 6556 0300, or book online here.

Restaurant

When is the restaurant open?
The restaurant is open Monday to Friday from 6:30am – 11pm, Saturday from 7am – 11pm and Sunday 7am – 10am (breakfast only). However, the kitchen closes at. 9:30pm.

Should I make a reservation?
It is always a good idea to book a table in advance, especially when we host big events, as we are often sold out quickly.

How do I reserve a table?
You can book a table by phone +45 6556 0391

I have food intolerances/allergies. Is your kitchen “allergy aware”?
Yes we are. Our kitchen can customise all meals for your allergy.

If you suffer from celiac disease and want bread, this must be notified to the hotel no later than two days before your arrival.